Privacy policy

Effective Date: December 24, 2025

DriveReady.co (“DriveReady,” “we,” “us,” or “our”) respects the privacy of our users. This Privacy Policy (“Privacy Policy”) describes how we collect, use, and disclose information through our website, mobile applications, and virtual inspection services (collectively, the “Services”). This policy specifically addresses data collected from drivers seeking vehicle inspections for platforms such as Uber, Lyft, and Turo.

Please take a moment to review this Privacy Policy carefully
SMS Text Messaging, Consent, and Opt-Out

If you provide your mobile phone number and separately opt in to receive text messages from DriveReady, we may send you SMS or MMS messages related to your booking, appointment reminders, scheduling updates, inspection status updates, document follow-ups, and customer support communications.

Message frequency varies depending on your activity and service requests. Message and data rates may apply. Consent to receive text messages is not a condition of purchase and is not required to use DriveReady’s services. You may opt out at any time by replying STOP. For help, reply HELP or contact us at support@driveready.co.

We only send text messages to users who have provided prior consent through a clear and affirmative opt-in. We retain records of consent where required for compliance, operational, and legal purposes.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data, consent records, and related mobile number information will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

By accessing our Site or scheduling an inspection, you agree to the terms of this Privacy Policy and our Terms of Use. You consent to our collection, use, disclosure, and retention of your information as described herein. If you do not agree with this Privacy Policy, please do not use our Services. We reserve the right to modify this policy at any time, and your continued use of the Services constitutes acceptance of those changes.

About DriveReady Services

DriveReady provides virtual vehicle inspection services to verify compliance with third-party rideshare and rental platform standards. We are an independent service provider and are not an employer of the drivers who use our platform. Our role is to facilitate the inspection process via live video connection with certified inspectors and to generate the necessary compliance documentation (inspection certificates) based on the data provided during that session.

What Does This Privacy Policy Apply To?

This Privacy Policy applies to information we collect through:

  • The Website: Any activity on DriveReady.co.
  • Virtual Inspections: Data and video collected during your live inspection video call.
  • Communications: Emails, text messages, and chat support interactions between you and DriveReady.
  • Transaction Data: Information collected during the booking and payment process.
What Information is Being Collected?

To provide accurate inspection certificates, we must collect specific data about you and your vehicle. This includes:

  • Personal Identifiers: Your name, email address, phone number, and mailing address required to complete the inspection form.
  • Vehicle Information: Specific details required for certification, including the Vehicle Identification Number (VIN), license plate number, make, model, year, current mileage, and visual evidence of vehicle condition (tires, lights, glass, etc.).
  • Audio and Visual Information: We may record the video inspection session and capture still images of your vehicle to serve as proof of inspection and for quality assurance purposes.
  • Payment Information: We collect payment details necessary to process your transaction. Note that we utilize secure third-party payment processors (such as Stripe or Shopify Payments) and do not store full credit card numbers on our servers.
  • Electronic Network Activity: Data regarding your interaction with our Site, including IP address, browser type, device information, and browsing history on our domain.
How Do We Collect Information?

We collect information in three primary ways:

  • Information You Provide: Data entered into booking forms, provided verbally during the video inspection, or uploaded (such as photos of insurance cards or registration documents).
  • Automated Collection: We use cookies, pixels, and similar tracking technologies to collect usage data, remember your preferences, and analyze Site performance.
  • Service Providers: We may receive information from third-party partners that assist in identity verification or vehicle history reporting to ensure inspection integrity.
How We Use Your Information

We use the collected information primarily to fulfill the service you requested—a completed vehicle inspection form. Specifically, we use it to:

  • Generate Certificates: Populate official inspection forms for Uber, Lyft, Turo, or other entities with accurate vehicle and driver data.
  • Verify Compliance: Ensure the vehicle meets the safety standards required by the requesting platform.
  • Communications: Send you your completed inspection forms, appointment reminders, and transaction receipts.
  • Business Operations: Improve our website, train our inspectors using past sessions, and prevent fraudulent activity.
Disclosure of Information

DriveReady does not sell your Personal Information to third parties for their direct marketing purposes. We disclose information only in the following circumstances:

  • Service Providers: We share data with trusted vendors who assist with hosting, payment processing, email delivery, and video conferencing technology.
  • Legal Compliance: We may disclose information if required by law, subpoena, or legal process, or to protect the safety and rights of DriveReady, its users, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as a business asset.
Data Security

We employ commercially reasonable administrative, technical, and physical safeguards to protect your Personal Information and Vehicle Information from unauthorized access, loss, or misuse. However, no transmission over the internet is 100% secure. While we strive to protect your data, you provide information at your own risk.

Children’s Privacy

Our Services are intended for licensed drivers and are not directed toward children under the age of 18. We do not knowingly collect personal information from minors. If we discover we have inadvertently collected such data, we will delete it immediately.

Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact our support team at:
Email: support@driveready.co